SARS Anywhere (Our Core Product)

SARS Anywhere is an easy-to-use appointment scheduling system for student service offices at colleges, universities and other higher education institutions. The scheduling component allows students to manage their own appointments and allows support service staff to make, reschedule and cancel appointments. It also allows academic advisors, counselors and other specialists to work with their own schedules. The drop-in component is used to register and track unscheduled visits. All of these functions are web-based and are compatible with the four major browsers.


  • Compliant with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA

Features for Scheduling

  • Time slots: color-coded
  • Schedule display: by date, by advisor, by specialty
  • Appointment types: individual and group
  • Search by student name: find the student ID if not known
  • Search for availability: by days of the week, times of the day, advisor specialty
  • Appointment duration: standard yet extendable
  • Group appointment capacities: adjustable
  • Appointment confirmations: email, printed and/or text* (* optional)
  • Appointment changes: reschedule, cancel, revise details
  • Advisor assignments: by last name grouping or specialty
  • Attendance: mark show/no show
  • Drop-ins: registration, advisor assignment, waiting time calculation
  • Conflicting appointment warning: booking appointments and registering drop-ins
  • Student history log: search for upcoming appointments and display historical data

Optional Text-Messaging Automated Notifications

  • Return to waiting room based on position in queue
  • Ready to meet
  • Same-day appointment reminders up to two hours in advance

Features for Advisors

  • MY GRID: configurable separate screen for advisor's own schedule
  • Reports: single day detail and multiple day snapshot of own schedule
  • Notepad: secured notes about students (sharable based on department determination)
  • Pop-up alerts: warnings about critical information
  • Instant messaging: automatic notification of appointment arrival upon check-in
  • Chat: chat with individual users and send announcements to multiple users
  • Additional contacts: tally and student-specific
  • Additional information: store student demographics
  • eAdvising: quick questions from students and answers from department
  • Outlook calendars: export advisor's schedule

Features for Students

  • Appointment confirmations: email, print and/or text* (* optional)
  • eSARS web access: make, cancel or view own appointments.
  • eAdvising: quick questions from students and answers from department
  • Waiting list status: public viewer (and virtual queue, with optional text messaging)

Reporting Features

  • 45 standardized reports
  • Customizable reports using third-party reporting tool
  • Export to alternative formats

System Administration and Set-Up Features

  • Unique specifications: tailored by department
  • Access security: department-controlled access to schedules and student data
  • Student IDs: multiple formats supported
  • SSO integration: multiple methods for single sign-on supported
  • User passwords: self-recovery and change options
  • Import/Export: data exchange between host system and SARS
  • Interfaces: Banner®and Colleague® by Ellucian, PeopleSoft™, Microsoft®Outlook, Zoom and Cranium Cafe


  • FERPA Compliant
  • HIPAA Compliant